Frequently Asked Questions
Everything you need to know about our luxury scents and services.
What is the concentration of your fragrances?
All Flow Perfumes are formulated as Eau de Parfum (EDP), containing a high concentration of fragrance oils to ensure a long-lasting scent profile that lingers for 8 to 12 hours.
Are your perfumes vegan and cruelty-free?
Yes, we are committed to ethical beauty. All our products are 100% vegan, cruelty-free, and never tested on animals, using high-quality synthetic and botanical ingredients.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the bottle for a full refund, provided that at least 90% of the product remains.
Do you offer samples before I buy a full bottle?
We offer discovery sets that include 2ml vials of our best-selling scents, allowing you to find your signature fragrance before committing to a full-sized bottle.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.